Get In Touch
+123 456 7890
foodstorebd.info@gmail.com
Dhaka, Bangladesh
Frequently Asked Question!
At Food Store BD, quality is our signature. We source our products directly from trusted suppliers and reputable brands to ensure 100% authenticity. Every item undergoes a strict quality check before being packed. We never ship “near-expiry” items, so you can shop with the confidence that your family is getting the very best.
Absolutely. In fact, we encourage it! We operate on a “Transparency First” policy. For Cash on Delivery (COD) orders, please inspect the product in front of the delivery agent. If it doesn’t meet your expectations or matches the description, you can return it right then and there.
While we take great care in packaging, accidents can happen during transit. If you notice any damage or receive the wrong item, simply show it to the delivery agent and return it immediately. We will arrange a replacement or a refund for pre-paid orders. Please note that once the delivery agent leaves, we cannot accept further claims for physical damage.
We know you want your essentials fast!
Inside Dhaka: Usually delivered within 48 to 72 hours.
Outside Dhaka: We ship via reputed courier services, and you can expect your package within 3 to 5 business days.
Note: You will receive a confirmation call or SMS once your order is processed.
We aim to make your shopping experience as convenient as possible. We currently accept:
Cash on Delivery (COD) – Pay only when you hold the product.
Mobile Banking – Secure payments via bKash, Nagad, and Rocket.
Online Banking – Direct transfers for your convenience.
We process orders quickly to ensure fast delivery. If you change your mind after 24 hours or when the delivery agent arrives at your door, you may still cancel the order. However, in these cases, the customer is required to pay the delivery charge to the agent, and the product must remain unopened and in its original condition.